This notice describes ASHA’s Site Use and Privacy Policy, including how we collect information from you or about you, why we collect this information, how we will use or disclose this information, and how you can update or delete personally identifiable information collected about you from our records. We are committed to protecting our visitors’ and customers’ privacy and all confidential data supplied to askexpertsnow.com, and may take reasonable steps to protect such privacy and confidential data in accordance with accepted industry standards.

For purposes of this disclaimer notice, ASHA shall include the American Sexual Health Association, its affiliates, contractors and employees.

Use of Information on ASHA’s Ask the Experts Website

The American Sexual Health Association (ASHA) is proud to be a source of information about sexual health and the prevention of sexually transmitted infections (STIs). The information on this site is based on professional advice, published experience and expert opinion, but does not represent therapeutic recommendation or prescription. It is provided for educational purposes only. It is not intended to replace the services of a trained health professional or to be a substitute for medical advice of physicians. The user should consult a health professional in all matters relating to their health, and especially regarding any symptoms that may require diagnosis or medical attention.

The compilation of information on the Ask the Experts website, including the design and organization, is copyrighted, and may not be reprinted or electronically reproduced.

Copyright laws protect the information, artwork, text, video, audio and pictures you find on this site. You may only access and use these materials for personal educational purposes. You may not modify or use the materials for any other purpose without ASHA’s express written consent. You may not reproduce, republish, post, sell, transmit or distribute any materials on the Ask the Experts website.

None of the material on the ASHA sites, including the Ask the Experts website, may be reproduced without our written permission. 

Copyright laws protect all media files on the Ask the Experts website. You may not, under any circumstances, reproduce, record, publish, publicly exhibit, sell or distribute any media files made available on this website without ASHA’s express written content. Permission to photocopy or otherwise reproduce materials should be directed to info@ashasexualhealth.org. You should not attempt to pass off any of this content as your own work.

Sites Linked from the Ask the Experts Website

Sites linked from the Ask the Experts website are not under ASHA control. ASHA is not responsible for the contents and communications messages of any “off site” Internet information referenced by or linked to the Ask the Experts site. ASHA does not intend these links to be referrals or endorsements of the linked entities, and are provided for convenience only.

Endorsements

Any reference to a commercial or non-commercial product, process, service or company is not an endorsement or recommendation by the American Sexual Health Association (ASHA). ASHA does not endorse or recommend products, services or manufacturers. ASHA assumes no liability whatsoever for the use or contents of any product or service mentioned.

Data Collected by ASHA

Our website’s registration system requires customers of our online store to give us contact information such as their name and e-mail address, shipping and billing address and telephone number. Customer contact information is used to contact the customer when necessary. This information is not shared with third parties.

ASHA collects IP address information to properly administer our system and to gather aggregate information on visitors to our website and how our website is being used. Customer IP addresses can be used to block access to services if a custom violates the Terms and Conditions of the site or misuse our services. 

Our site places a text file called a “cookie” in the browser files of your computer’s hard drive. Cookies are pieces of information that a website transfers to an individual’s hard disk for record keeping purposes. Most browsers automatically accept these cookies, but you usually can change your browser setting to prevent the acceptance of cookies. Our cookies do not contain personal information. They do enable askexpertsnow.com to relate your use of the site to information that you have specifically and knowingly provided to our site. Additionally, third-party widgets such as YouTube or Google Analytics may install cookies depending on their configuration (see more below on Google Analytics). You are not required to accept any cookies to use this site.

Askexpertsnow.com has security measures in place to protect the loss, misuse and alteration of the information under our control. ASHA employs strict security measures to safeguard online transactions. By accessing the ASHA site you are hereby authorizing ASHA to utilize industry accepted security measures such as secured databases and encrypted Internet transmissions.

Data Collected through Third-Party Services

We use a tool from Google—Google Analytics—to collect information about use of this site by visitors. This includes such information as the pages visited, the length of time spent on the site, and the visitor’s location. We use this information to better understand what resources are being used and to help us improve the site.

Google Analytics does collect the IP address assigned to you on the date you visit this site. It does not collect your name or other identifying information. Google may also set cookies on your browser. You can read more about Google and the information it collects here. The Google Privacy Policy also explains how it uses the information it collects from users.

If you would like to opt out of Google Analytics, you can download and install the opt-out browser add-on here.

Use and Disclosure of Personal Information

• We will not sell, trade, or share your personal information, collected on the website or through any other business activities with anyone else.
• We will not send you mailing on behalf of other organizations.
• We will only share your personal information if you give us specific permission to do so.
• We will collect payment information, billing address and other information necessary to process a donation or purchase.
• We will use your information to comply with the law or in the good-faith belief that such action is necessary to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or act in urgent circumstances to protect the personal safety of others.
• We will use the personal information to protect against potential fraud. If you use a credit or debit card on the website, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us and that the card being used has not been reported lost or stolen.
• You have the right to review information that we have collected about you. To review that information please contact us in writing at ASHA, PO Box 13827, Research Triangle Park, NC 27709.

Except as described in this policy or at the time we request the information, we do not otherwise disclose your personal information to any third parties. Further, ASHA will not rent, sell, or trade your personally identifiable information to any third parties.

Credit Card Information

All credit card processing for online purchases is transacted on a secure web server through ASHA’s Merchant Account. With e-commerce transactions, we collect only the data necessary to complete the transaction and that is furnished by the customer. All information is confidential and is secured through industry standard encryption methods. None of this information is made available to third parties.

If you have any questions or comments, please contact us at 800-552-4375 or e-mail at info@ashasexualhealth.org.

Changes

ASHA may change the terms and conditions of our privacy policy at any time by posting modifications on our website. You agree to review our privacy policy from time to time so that you are aware of any modifications made to these policies. By accessing or using ashasexualhealth.org, you agree to be bound by all of the terms and conditions of our privacy policy as posted on ashasexualhealth.org at the time of your access or use.

Copyright and Trademark Notices

Copyright 2025 American Sexual Health Association and/or its licensees, all rights reserved. The American Sexual Health Association, the National Herpes Resource Center, the HPV and Cervical Cancer Prevention Resource Center, and www.iwannaknow.org are registered trademarks of the American Sexual Health Association.